Ensuring Continuous Performance, Security, and Reliability for Your Oracle Systems
Altus Support Services
Our Services
Tailored to meet your business needs, whether you require direct onsite support or cost-effective offshore solutions.
Onsite & Offshore Support:
Oracle-certified professionals available 24/7.
Expert Assistance
Flexible Support Models
Pay only for the time you need, ideal for smaller issues or short-term support.
Hourly Support
Resolve individual issues with a pay-per-ticket model, ensuring you only pay for what you use.
Ticket-Wise Support
Secure long-term support with flexible time contracts that guarantee priority access to our support services.
Time Contracts
Full-spectrum support including technical, functional, and patch management.
Oracle E-Business Suite (EBS)
Optimized management of your cloud infrastructure.
Oracle Cloud Infrastructure (OCI)
Seamless support for integration and process automation.
Oracle Integration Cloud (OIC)
Specialized support for ERP, HCM, SCM, and CX applications.
Oracle Fusion Cloud
End-to-end support including customizations and data integrity checks.
NetSuite
Comprehensive Coverage Across Oracle Technologies
Service Excellence
Our commitment to providing the highest level of service is reflected in our 95% CSat score.
95% Customer Satisfaction (CSat)
100% SLA Compliance
We consistently meet or exceed Service Level Agreements, ensuring your systems remain operational and efficient.
95% Customer Satisfaction (CSat)
Continuous Monitoring
Advanced tools to monitor your systems 24/7, preventing issues before they impact your business.
Including patch updates, security enhancements, and performance optimizations.
Regular Maintenance
Why Choose Altus?
Choose Altus for innovation and excellence. Our cutting-edge solutions and dedicated team ensure unmatched quality, efficiency, and customer satisfaction.
Oracle-certified professionals with deep experience across all major Oracle platforms.
Unmatched Expertise
Round-the-clock support to ensure your business never skips a beat.
24/7 Availability
Choose from hourly, ticket-based, or time contract options to best fit your needs.
Flexible Support Models
95% CSat and 100% SLA compliance are testaments to our dedication and expertise.