Engagement Overview

King Abdullah Port is one of the most strategically significant ports in the kingdom, with continuous cargo, customs, and financial flows that depend on a stable Oracle EBS landscape. Altus operates the application-support layer for PDC — responding to incidents, sustaining steady-state availability, and partnering on the recurring enhancements port operations require.

What Altus Delivered

• Oracle EBS application support across port operational modules
• Sustained system availability for cargo, logistics, and financial workflows
• Issue triage, root-cause analysis, and resolution within agreed response windows
• Ongoing partnership on EBS enhancements and operational tuning